For comprehensive guidance on creating quality structures that support patient/provider collaboration, cost-effective solutions, and safe, efficient care, get the fully updated HQ Solutions, an official publication of the National Association for Healthcare Quality (NAHQ).
Written by HQ experts and applicable to all practice settings, this essential resource offers healthcare quality professionals the theoretical and practical basis for safe, reliable, cost-effective care, including the use of state-of-the-art tools for measuring, monitoring, selecting, and managing data. Invaluable for preparing for the Certified Professional in Healthcare Quality® (CPHQ) certification exam, this is an optimal healthcare quality professional’s resource.
Create a safer, more efficient care environment, with proven quality improvement practices …
NEW quality and safety tools and techniques adaptable to any care setting
NEW and updated content on recent changes in U.S. healthcare quality requirements, legislation, and reform
NEW content on core skills and methods of organizational leadership, patient safety, performance and process improvement, and health data analytics
Key resource for HQ principles and practices—vital for healthcare quality professionals including nurses, instructors, researchers, consultants, and clinicians in all practice settings, including home care, hospices, skilled nursing facilities, rehab, and ambulatory care, as well as healthcare organizations, healthcare boards, and government agencies
Organizational Leadership
Leadership fundamentals and principles, quality and safety infrastructure, strategic planning, and change management
Real-life scenarios solved with proven leadership formulas and evidence-based solutions
Performance measures, key performance and quality indicators, and performance improvement models
Accreditation, Regulation, and Continuous Readiness
Impact of regulations on healthcare quality and safety
Continuous readiness activities
Organizational assessment, survey procedures, and more
Health Data Analytics
Foundations of a solid data management system
Tools, approaches, and application of data management systems, data collection, interpretation, and reporting
Analysis tools and basic statistical techniques and methods
Patient Safety
Practical tools for safety assessment, planning, implementation, and evaluation
Components of a safety culture
Effective risk management strategies
Performance, Safety, and Process Improvement
Key principles and practices
Critical pathways, effective team building, decision support, benchmarking
IOM imperatives, analysis and interpretation of data, decision-support tools, and more